📘 GRC PROS Use Case Series: Applying NIST SP 800-30 to a SaaS Virtual Assistant Platform

Introduction: When Access Is the Product, Risk Becomes the Business

For modern SaaS companies—especially those offering Virtual Assistant (VA) services—trust isn’t just a competitive advantage; it’s the foundation of your entire business model.

These platforms go beyond typical user engagement. They plug directly into customer email accounts, calendars, task managers, and file systems, automating deeply personal and sensitive workflows. The very features that make VA services valuable—integration, automation, and autonomy—are also what make them high-stakes from a cybersecurity and compliance perspective.

And as these companies grow—especially into regulated sectors like healthcare, finance, or legal—“good enough” security stops being enough. Enterprise buyers want more than buzzwords. Auditors need more than shared docs. Stakeholders expect evidence that your risk posture is real, monitored, and mature.

That’s exactly where this blog post begins.